Returns, Exchange, and Cancellations
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If for any reason you are not satisfied with your casket, we will work with you to make it right.
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You may exchange your casket for another model only before the casket has left for delivery.
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You may choose to cancel your order at any time.
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Returns or Cancelled orders after the casket has been shipped will result in a 25% restocking fee plus the cost of delivery expenses.
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Orders on hold that are cancelled are still subject to a 25% cancellation fee.
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Refunds will be processed once the casket is returned without damage.
If you have any questions please contact us